Gran Melia Palacio de Isora | Resort in Guia de Isora

| 8.8 (495 Reviews) |   Pet Friendly  1 Bathroom
Alcala Resort | Gran Melia Palacio de Isora

Resort in Alcala, Guia de Isora

Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Guia de Isora resort provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Soap
  • Bathrobes
  • Toilet paper
  • Towels
Bedroom
  • Premium bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Laptop-compatible safe
  • Iron/ironing board (on request)
  • Phone
  • Recycling
Breakfast
  • Room service available
  • 9 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 5 bars/lounges and 1 beach bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 10 for children
  • Minibar
Parking
  • Electric car charging station on site
  • Self parking on site (EUR 15 per day)
Accessibility
  • Elevator door width (inches): 51
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Boat tours
  • Golfing
  • Parasailing
  • Scuba diving
  • Surfing/body boarding
  • Bicycle rentals
  • Mountain biking
  • Golf lessons
  • Hiking/biking trails
  • Whale watching
  • Scooter/moped rentals
  • Snorkeling
  • 3 outdoor pools
  • Volleyball
  • Yoga classes
  • Children's pool
  • Fitness classes
  • Arcade/game room
  • 3 outdoor padel courts
  • Segway rentals/tours
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • 24-hour fitness center
  • Tennis
  • 2 outdoor tennis courts
  • Shopping
  • Archery
Entertainment
  • 32-inch flat-screen TV
  • Cable/satellite channels
General
  • Business center
  • Meeting rooms - 15
  • Conference space (12917 square feet)
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Ballroom
  • Reception hall
  • Elevator
  • Spanish
  • English
  • Italian
  • German
  • French
  • Russian
  • Smoke-free property
  • Beach towels
Guest Services
  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Arcade/game room
  • Free children's club
  • Children's games
  • Supervised childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Waterslide
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Hair salon
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Pool sun loungers
  • Outdoor entertainment area
  • Lifeguards on site
  • Terrace
  • Beach umbrellas
  • Outdoor furniture
  • Garden
  • Nature reserve
  • Beach loungers
  • Beachfront location
  • Balcony
Spa
  • Body wraps
  • Aromatherapy
  • Sauna
  • Ayurvedic treatments
  • Facials
  • Massage - hot stone
  • Body scrubs
  • Outdoor treatment areas
  • Massage - sports
  • Detox wraps
  • Massage - prenatal
  • Hydrotherapy
  • Couples treatment room(s)
  • Massage/treatment rooms
  • 12 treatment rooms
  • Hot tub
  • Steam room
  • Turkish bath/hammam
  • Massage - deep-tissue
  • Body treatments
  • Spa open daily
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 25 for adults and eur 10 for children self parking fee: eur 15 per day pet fee: eur 80 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 80 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

John
Apr 23, 2026 06:53:55 PM
Review Score:   6
Summary: We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back.
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Room Arrangement

Room Info Facilities
Suite (2+1)
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Suite (2+1)

General

Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Extra bed count 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Bed count minimum 2, Bidet, Private hot tub, Dining table, Sofa bed, Separate bedroom, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Deluxe Room (2+1)
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room (2+1)

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Sofa bed, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Suite (2+2)
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Suite (2+2)

General

Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Extra bed count 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Bed count minimum 2, Bidet, Private hot tub, Dining table, Sofa bed, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Deluxe Room, Partial Ocean View
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room, Partial Ocean View

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Square feet - 581, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Room (Front Sea View)
Room Size: 635 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room (Front Sea View)

General

Bidet, Square feet - 635, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Square meters - 59, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Slippers, Ping - 18, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Red Level Suite Ocean View (2+2)
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Red Level Suite Ocean View (2+2)

General

Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square feet - 840, Extra bed count 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Club level room, Bed count minimum 2, Bidet, Private hot tub, Dining table, Sofa bed, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Deluxe Room
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Square feet - 581, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Resort View
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Twin Beds and Twin Sofa Bed
Deluxe Resort View

General

Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 581, Separate dining area, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Slippers, Desk, Garden view, Soundproofed, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Red Level Master Suite 2 Bedrooms Ocean View
Room Size: 1421 square feet m2
3 King Bed and Twin Beds
Red Level Master Suite 2 Bedrooms Ocean View

General

Electric kettle, Number of bedrooms - 2, Partial ocean view, Ping - 40, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square feet - 1421, Slippers, Espresso maker, Wardrobe or closet, Club level room, Square meters - 132, Bed count minimum 3, Bidet, Private hot tub, Dining table, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 3, Microwave (on request)
Deluxe Room (Front Sea View 2+1)
Room Size: 635 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room (Front Sea View 2+1)

General

Bidet, Square feet - 635, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Sofa bed, Square meters - 59, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Slippers, Ping - 18, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Deluxe Resort View (2+1)
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Twin Beds and Twin Sofa Bed
Deluxe Resort View (2+1)

General

Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 581, Separate dining area, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Desk, Garden view, Soundproofed, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Family Room
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Family Room

General

Bidet, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Square feet - 581, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Refrigerator, Bed count maximum 3, Bed count minimum 2, Microwave (on request)
Suite
Room Size: 840 square feet m2
1 King Bed
Suite

General

Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Bed count minimum 1, Bidet, Private hot tub, Dining table, Separate bedroom, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 1, Microwave (on request)
Deluxe Room Partial Sea View (2+1)
Room Size: 581 square feet m2
2 King Bed and Twin Sofa Bed
3 Large Twin Beds and Twin Sofa Bed
Deluxe Room Partial Sea View (2+1)

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Sofa bed, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Family Room (2+2)
Room Size: 581 square feet m2
3 King Bed, Twin Sofa Bed and Twin Bed
4 Large Twin Beds, Twin Sofa Bed and Twin Bed
Deluxe Family Room (2+2)

General

Bidet, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Sofa bed, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Slippers, Wardrobe or closet, Rainfall showerhead, Refrigerator, Bed count maximum 4, Microwave (on request), Bed count minimum 3
Red Level Master Suite 2 Bedrooms Resort View
Room Size: 1421 square feet m2
3 King Bed and Twin Beds
Red Level Master Suite 2 Bedrooms Resort View

General

Electric kettle, Number of bedrooms - 2, Ping - 40, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square feet - 1421, Slippers, Espresso maker, Wardrobe or closet, Club level room, Square meters - 132, Bed count minimum 3, Bidet, Private hot tub, Dining table, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 3, Microwave (on request)
Red Level Suite Ocean View
Room Size: 854.0 square feet m2
2 King Bed and Double Sofa Bed
Red Level Suite Ocean View

General

Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square meters - 79.3, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Club level room, Square feet - 854.0, Bed count minimum 2, Bidet, Private hot tub, Dining table, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Two Bedroom Master Suite
Room Size: 1421 square feet m2
4 King Bed, Large Twin Beds and Double Sofa Bed
Two Bedroom Master Suite

General

Bidet, Bed count minimum 4, Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square feet - 1421, Slippers, Espresso maker, Wardrobe or closet, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 4, Square meters - 132, Microwave (on request)
Red Level, Suite, Resort View
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Red Level, Suite, Resort View

General

Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Slippers, Espresso maker, Wardrobe or closet, Club level room, Bed count minimum 2, Bidet, Private hot tub, Dining table, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2

FAQ's

Is this Alcala resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alcala resort have a swimming pool?

Yes, this Alcala resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala resort?

Best-rates for the Alcala resort starts from $274 per night with includes Ocean View, Spa, Entertainment, Hot Tub, Internet, Pet Friendly, Accessibility, Wellness Facilities, Child Friendly, Laundry, Air Conditioner, TV, View, Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Guest Services, Parking, Pool, Balcony/Terrace, Security/Safety, Restaurant, Bar, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala resort?

Based on the information reported by the owner or manager, the Alcala resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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