Hotel Diosa del Agua Bacalar | Hotel in Chetumal

| 8.0 (196 Reviews) |  6 Bathrooms  22 Guests
Mario Villanueva Madrid Hotel | Hotel Diosa del Agua Bacalar

Hotel in Mario Villanueva Madrid, Chetumal

The Hotel Diosa del Agua Bacalar, is located in vlandré features a garden. Boasting a 24-hour front desk, this property also provides guests with a terrace. The tour desk is available to assist guests in planning their days out. All guest rooms in the hotel are fitted with a flat-screen TV. With a private bathroom equipped with a shower and free toiletries, rooms at Hotel Diosa del Agua Bacalar also have a garden view. Chetumal is 14 mi from the accommodations, while Corozal is 19 mi away. Chetumal International Airport is 12 mi from the property.

Hotel Diosa del Agua Bacalar is located in Chetumal.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Hot Tub, Laundry, and several others. This is a 3 star rated property and has over 196 reviews with the average score of 8 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Diosa del Agua Bacalar in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Diosa del Agua Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Wine/Champagne
Parking
  • Parking
  • Free parking
  • Private Parking
  • Parking on site
Activities
  • Walking tours
  • Hot tub/Jacuzzi
  • Neck massage
  • Foot massage
  • Massage
  • Yoga classes
  • Bike tours
  • Back massage
  • Public Bath
  • Ping-pong
  • Hand massage
  • Cycling
  • Full-body massage
  • Head massage
  • Couples' massage
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Safe
Guest Services
  • Laundry
  • Tour desk
  • Currency exchange
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Shuttle service
  • Daily housekeeping
  • Strollers
  • Room service
  • Suit press
  • Grocery deliveries
  • Car rental
  • Express check-in/out
  • Private check-in/out
  • Baggage storage
  • Concierge
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Key access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that the pet fee is charge per pet. please contact the property for details.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 10067303

Reviews

Value for money:
7.74
Location:
8.73
Staff:
8.51
Facilities:
7.95
Comfort:
8.23
Cleanliness:
8.14
Katie
Feb 19, 2026 08:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Comfy beds, very helpful and friendly staff, nice choice of breakfasts, water refilled every day, very close to the water, very picturesque hotel with a pretty pool. The 4 cats that live there were very cute too.
Negative: The coffee and stirring sticks weren’t refilled whilst there, not sure if there is room service but that would’ve been good to know.
Summary: Beautiful space with friendly team of people, tasty food and cute cats
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Double Beds
Room Type: Twin
Room Size: 21 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe, Fan

Media & Technology

Flat-screen TV, TV

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

View

Inner courtyard view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe, Fan

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Private bathroom, Bathtub, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Spa tub, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe

Media & Technology

Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Bedroom

Wardrobe or closet

View

Inner courtyard view, Pool view

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe

Media & Technology

Flat-screen TV, TV

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Inner courtyard view, Pool view

Accessibility

Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Suite
Room Type: Suite
Room Size: 30 m2
1 Sofa bed Bed
2 King bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Inner courtyard view, Pool view

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room amenities

Sofa bed, Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Suite
Room Type: Suite
Room Size: 16 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Shower, Toilet, Free toiletries, Shampoo, Bathtub or shower, Toilet paper, Conditioner, Towels, Body soap

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm, Mosquito net, Safe

Media & Technology

Flat-screen TV, TV

Living Area

Desk

Bedroom

Wardrobe or closet

View

Inner courtyard view, Pool view

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with Private Bathroom
Room Type: Twin
1 Sofa bed Bed
2 Queen bed(s) Bed
Twin Room with Private Bathroom

FAQ's

Is this Mario Villanueva Madrid hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mario Villanueva Madrid hotel?

Check-in time for Mario Villanueva Madrid hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mario Villanueva Madrid hotel have a swimming pool?

Yes, this Mario Villanueva Madrid hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mario Villanueva Madrid hotel?

Best-rates for the Mario Villanueva Madrid hotel starts from $126 per night with includes Air Conditioner, Parking, Transportation/Shuttle, Entertainment, Breakfast, Child Friendly, Pool, Designated Smoking Area, View, Wellness Facilities, Restaurant, Internet, Ocean View, Balcony/Terrace, Security/Safety, Business Services, Sports/Activities, Fireplace/Heating, Guest Services, Oceanfront, Bar, Hot Tub, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mario Villanueva Madrid hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mario Villanueva Madrid hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mario Villanueva Madrid hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mario Villanueva Madrid hotel?

Based on the information reported by the owner or manager, the Mario Villanueva Madrid hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mario Villanueva Madrid hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD126
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