Poza Clara Sanctuary | Hotel in Chetumal

8.4 (522 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Mario Villanueva Madrid Hotel | Poza Clara Sanctuary

Hotel in Mario Villanueva Madrid, Chetumal

Poza Clara Sanctuary has an outdoor swimming pool, garden, a private beach area and restaurant in Bacalar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Certain accommodations at the property have a balcony with a city view. At the hotel, rooms come with a closetand a patio with a garden view. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Poza Clara Sanctuary have a flat-screen TV and air conditioning, and some rooms include a terrace. All guest rooms feature a safety deposit box. An à la carte, continental or American breakfast is served at the property. Chetumal International Airport is 22 miles from the property.

Poza Clara Sanctuary is located in Chetumal.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Balcony/Terrace, Restaurant, and several others. This is a good star rated property and has over 522 reviews with the average score of 8.4 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Poza Clara Sanctuary in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Poza Clara Sanctuary”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking garage
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Activities
  • Live sports events (broadcast)
  • Private beach area
  • Beach
General
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Pet bowls
  • Baggage storage
  • Room service
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
License number: 010-007-004951/2025

Reviews

Value for money:
8.72
Location:
9.19
Staff:
9.3
Facilities:
8.63
Comfort:
8.66
Cleanliness:
8.72
Mayra
Apr 21, 2026 07:00:00 AM
Review Score:   9
Puerto Rico
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Clean Cozy
Negative: Don’t know is the pool have some algae. Its seem to be clean, but when you enter the walls and floor felt some slippery.
Summary: Pleasant and confortable stay. Walking distance from the lagoon, restaurants and town.
See All Reviews

Room Arrangement

Room Info Facilities
King Suite with Pool View
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Walk-in shower, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Private entrance, Trash cans, Tile/Marble floor, Iron, Key access, Mosquito net

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

High chair, Kitchenware, Cleaning products, Kitchenette, Wine glasses

Living Area

Sitting area, Dining area, Sofa

Outdoors

Outdoor dining area, Patio, Outdoor furniture, Terrace

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet, Childrens' cribs

Services

Wake-up service

View

Garden view, Inner courtyard view, Pool view

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Walk-in shower, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Private entrance, Trash cans, Tile/Marble floor, Iron, Key access, Mosquito net

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

High chair, Kitchenware, Cleaning products, Kitchenette, Wine glasses

Outdoors

Outdoor furniture, Balcony, Terrace, Outdoor dining area, Patio

Living Area

Sitting area, Dining area

View

Inner courtyard view, Garden view, City view, Quiet street view, View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Double or Twin Room with Pool Access
Room Type: Twin/Double
Room Size: 25 m2
2 Full bed(s) Bed
Deluxe Double or Twin Room with Pool Access

Food & Drink

Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Walk-in shower, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Private entrance, Trash cans, Tile/Marble floor, Iron, Key access, Mosquito net

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Outdoors

Outdoor dining area, Patio, Outdoor furniture

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view, Inner courtyard view, Pool view

Kitchen

High chair

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Adapter, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Poza Clara Sanctuary pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Poza Clara Sanctuary?

Check-in time for Poza Clara Sanctuary starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Poza Clara Sanctuary have a swimming pool?

Yes, this Poza Clara Sanctuary has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Poza Clara Sanctuary?

Best-rates for the Poza Clara Sanctuary starts from $78 per night with includes View, Private Beach, Balcony/Terrace, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Parking, Air Conditioner, Ocean View, Oceanfront, Accessibility, Security/Safety, Sports/Activities, Child Friendly, Internet, Pet Friendly, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Poza Clara Sanctuary a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Poza Clara Sanctuary wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Poza Clara Sanctuary has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Poza Clara Sanctuary?

Based on the information reported by the owner or manager, the Poza Clara Sanctuary indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Poza Clara Sanctuary?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD78
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