Sheraton Puerto Rico Resort & Casino | Hotel in San Juan
Hotel in Isla Grande, San Juan
Family-friendly hotel with 4 restaurants, steps from Puerto Rico Convention Center
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Change of bedsheets is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Bathtub or shower
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Towels
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Spring water bathtub
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Designer toiletries
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Private bathroom
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Hypo-allergenic bedding
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Pillow-top mattress
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Free cribs/infant beds
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Egyptian cotton sheets
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Premium bedding
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Bed sheets
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Laptop-compatible safe
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Soundproofing
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Mobile key entry
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Recycling
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Desk
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Iron/ironing board
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Desk chair
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Water-efficient showers only
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Energy-saving switches
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LED light bulbs
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Free local calls
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Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 16.00-42 for adults and USD 12.00-22 for children
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4 restaurants and 1 coffee shop/cafe
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24-hour room service
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4 bars/lounges and 1 poolside bar
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Mini-fridge
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Coffee/tea maker
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Free bottled water
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Self parking on site (USD 20 per night)
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Free beach shuttle
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Wheelchair-accessible parking available
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Valet parking on site (USD 28 per day; includes in/out privileges)
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Low-height electrical outlets in bathroom
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Elevator
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Grab bar near toilet
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Lever door handles
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Low-height door lock
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Braille signage
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Wheelchair-accessible registration desk
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Wheelchair-accessible spa
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Assistive listening devices available
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Transfer shower
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Wheelchair-accessible parking
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Wheelchair-accessible restaurant
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Wheelchair-accessible pool
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Low-height view port in door
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Wheelchair-accessible path of travel
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Visual fire alarm
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Height-adjustable showerhead
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In-room accessibility
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Wheelchair-accessible fitness center
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Marina
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Boat tours
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Golfing
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Swimming
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Golf lessons
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Outlet shopping
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Scuba diving
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Scooter/moped rentals
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Snorkeling
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Ziplining
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Fishing
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Surfing/body boarding
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Beach access
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Windsurfing
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Kayaking
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Hiking/biking trails
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Sailing
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Ecotours
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Children's pool
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Outdoor pool
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Full-service spa
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24-hour fitness center
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Cable channels
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55-inch LED TV
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Computer station
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Conference center (41463 square feet of space)
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Meeting rooms - 11
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Ballroom
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Front-desk safe
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Gift shop/newsstand
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ATM/banking services
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Elevator
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Water dispenser
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Banquet hall
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Portuguese
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English
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French
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Spanish
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No plastic coffee stirrers
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Rooftop garden
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TV in lobby
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Renovated entire property - March 2023
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Casino (21000 square feet of space)
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Vegan dining options
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18 casino gaming tables
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Casino sportsbook
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Smoke-free property
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At least 80% lighting from LEDs
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448 casino slot machines
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Casino VIP room
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Vegetarian dining options
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Beach towels
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Biodegradable coffee stirrers
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Outdoor pool
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Children's games
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Free cribs/infant beds
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Soundproofed rooms
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Mini-fridge
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Laundry facilities
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Children's pool
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Porter/bellhop
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Daily housekeeping
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Change of bedsheets (on request)
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Wedding services
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Tour/ticket assistance
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Multilingual staff
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Concierge services
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24-hour front desk
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Hair salon
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Laundry facilities
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Dry cleaning service
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Luggage storage
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Available in some public areas: Free WiFi
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In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
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Available in all rooms: Free WiFi
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Garden
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Pool cabanas (surcharge)
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Pool sun loungers
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Terrace
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Pool umbrellas
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Body scrubs
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Aromatherapy
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11 treatment rooms
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Body treatments
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Massage - prenatal
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Massage - Swedish
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Massage/treatment rooms
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Sauna
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Massage - deep-tissue
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Body wraps
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Reflexology
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Massage - sports
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Hydrotherapy
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Detox wraps
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Spa open select days
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Steam room
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Manicures and pedicures
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Couples treatment room(s)
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Facials
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Massage - hot stone
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Number of bathrooms - 1, Bed count maximum 2 |
|
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
978 square feet m2
|
GeneralBathrobes, No rollaway/extra beds, Ping - 27, Square meters - 91, Square feet - 978, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Superior Room, 1 King Bed, Bay View
Room Size:
310 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view |
|
Superior Room, 2 Queen Beds, Bay View
Room Size:
310 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View
Room Size:
312 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square meters - 29, Pets not allowed, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Traditional Room, 2 Queen Beds, City View
Room Size:
310 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 29, Pets not allowed, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Number of bathrooms - 1, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 1, Bed count maximum 1, Square feet - 310, City view, Number of bathrooms - 1 |
|
Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)
Room Size:
309 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square feet - 309, Square meters - 29, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
|
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Number of bathrooms - 1, Bed count maximum 2 |
|
Suite, 1 Bedroom, Bay View
Room Size:
675 square feet m2
|
GeneralPing - 19, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 63, Bay view, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Suite, 1 Bedroom (View)
Room Size:
1004 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 2, Bathrobes, Square meters - 93, Square feet - 1004, Bay view, Ping - 28, Balcony, Bed count minimum 2, Bed count maximum 2 |
|
Presidential Suite, 2 Bedrooms, Bay View
Room Size:
2265 square feet m2
|
GeneralRollaway/extra beds (surcharge), Number of bedrooms - 2, Sofa bed, Pets not allowed, Number of living rooms 1, Ping - 64, Extra bed count 2, Bathrobes, Balcony or patio, Square feet - 2265, Bay view, Balcony, Square meters - 210, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310 |
|
Suite, 1 Bedroom
Room Size:
978 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 27, Square meters - 91, Square feet - 978, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2 |
|
Deluxe Room, 2 Queen Beds, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 2, Square feet - 310, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view |
|
Executive Suite, 1 Bedroom, City View
Room Size:
675 square feet m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sofa bed, Pets not allowed, Square feet - 675, Extra bed count 2, Ping - 19, Bathrobes, Square meters - 63, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Isla Grande hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Isla Grande hotel have a swimming pool?
Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Isla Grande hotel?
Best-rates for the Isla Grande hotel starts from $460 per night with includes Breakfast, Parking, Accessibility, Bedding/Linens, Wellness Facilities, Toiletries, Laundry, Pool, View, Ocean View, Balcony/Terrace, Restaurant, Child Friendly, Internet, Kitchen, TV, Transportation/Shuttle, Sports/Activities, Spa, Air Conditioner, Wheelchair Accessible, Security/Safety, Business Services, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Isla Grande hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Isla Grande hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Isla Grande hotel?
Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Isla Grande hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
